Frictionless Claim Ingestion
Welcome to the FindStatic.ai command center. For Restoration Project Managers (PMs) and Insurance Adjusters, speed and data transparency are critical. When you submit a loss via this portal, our proprietary AI engine instantly triages the severity, identifies the necessary equipment (from standard furnaces to zero-dismantle robotics), and automatically routes the claim to the nearest member of our 100+ person rapid-response team—including licensed technicians, duct specialists, and client care coordinators—across Canada. You receive irrefutable digital evidence and real-time updates directly to your desk.
1. Post-Loss Assessment & Diagnostics
Contamination Mapping
Tracking how far smoke, soot, or Category 2/3 water has migrated into the plenum, trunk lines, and branch ducts.
Mechanical Testing
Assessing components for power surge damage (common in lightning or grid failures) or water submersion.
Heat Exchanger Inspections
Checking for structural cracks or integrity loss post-fire.
Pre-Loss vs. Post-Loss
Separating wear-and-tear from sudden, accidental direct physical loss to keep the scope tightly aligned with policy coverage.
2. Ductwork Remediation & Replacement
Ductwork is the "circulatory system" of the property. When a disaster strikes, handling ductwork determines whether the building will pass indoor air quality (IAQ) clearance. The choice to Clean vs. Replace hinges directly on the material type and the IICRC/NADCA standards.
| Ductwork Type | Contaminant Type | Standard Industry Action | PM & Adjuster Notes |
|---|---|---|---|
| Sheet Metal (Galvanized) | Smoke, Soot, Water, Mold | Clean, Sanitize & Restore | Highly restorable. Can handle mechanical agitation (brushes/whips) and can be encapsulated if minor odor remains. |
| Flex Duct (Plastic/Wire) | Smoke, Soot, Cat 2/3 Water, Mold | Complete Replacement | Porous inner core traps fine particulates. Mechanical cleaning usually tears the lining. Replacing is typically more cost-effective than testing/cleaning. |
| Fiberglass Duct Board | Smoke, Soot, Cat 2/3 Water, Mold | Complete Replacement | Highly porous. Absorbs moisture, pathogens, and odors deeply into the fiberglass matrix. Cannot be safely mechanically cleaned once contaminated. |
Source Removal Cleaning
Utilizing HEPA-filtered negative air machines, air whips, and specialized brushes to dislodge particulate matter per NADCA ACR Standards.
Sanitization & Deodorization
Applying EPA-registered, HVAC-approved antimicrobials or biocides to eliminate bacteria or mold spores.
Duct Encapsulation
Applying a specialized interior coating (e.g., Foster's) to sheet metal ducts to lock down microscopic, residual soot or smoke odors.
Post-Loss Re-piping
Stripping out compromised flex duct runs and installing new, code-compliant R-6 or R-8 insulated lines, matching pre-loss configuration.
3. HVAC Equipment Decontamination
When a residential or commercial air handler, furnace, or condenser survives a disaster but is fouled by smoke or structural dust, restoration techs handle deep mechanical decontamination:
Coil Decontamination
Evaporator and condenser coils act as massive air filters. If a fire occurs while the system is running, soot gets baked onto the fins. We use specialized chemical flushes to clear this without corroding the aluminum.
Blower Assembly Restoration
Pulling the entire blower motor and wheel assembly to clean embedded soot or drywall dust that causes premature mechanical friction and failure.
Cabinet Insulation Replacement
Ripping out the internal fiberglass insulation inside the air handler/furnace cabinet (which easily absorbs smoke and water) and replacing it with new acoustic/thermal lining.
4. Jobsite Mitigation & Build-Back Support
System Isolation
Sealing off registers, returns, and plenums with plastic ("blue film") or sticky mats during structural demolition to keep construction dust and mold spores out of clean HVAC components.
Temporary Conditioning
Providing portable ACs, spot coolers, or commercial heaters to maintain the required relative humidity and temperature for structural drying, working hand-in-hand with the water mitigation PM.
Negative Air Scrubbing
Running negative air machines directly through the trunk lines to capture airborne particulates during active structural remediation.
Request HVAC Restoration Support
Are you currently working on a specific claim—like a heavy smoke loss or a Category 3 water breach—where you need assistance determining the standard protocols for cleaning versus replacing the existing HVAC components? Submit your job intake request below.